All items are posted fully tracked and signed for via Royal Mail special delivery for UK customers or Royal Mail International Tracked and Signed for our International customers.
All items come professionally presented in a jewellery box, ensured they are well wrapped and packed for safe posting.
We offer short term layaway options which allow you to spread the cost of an item over a 2 month period. Layaways can not be transferred to another item nor can they be extended. If a layaway is cancelled the deposit is non-refundable but the deposit can be used towards another item in our shop.
Yes, you have 14 days after receiving the item for a full refund. You can also exchange items or opt for store credit. Regrettably, if an item has been sized or paid for on layaway we can not accept the return.
If you are interested in an item we can either invoice on PayPal, reserve an etsy listing, give you our BACS details or reserve an Ebay listing.
Yes, we love making a piece suitable to you. Ring sizing is available for just £35, this does however make the ring non-returnable and takes our jeweller around 1 week to complete. We can also offer alterations or conversions but would need to quote for a price.